Contact Us

Call us

Save the number in your phone now, and it's there when you need it.

Calls are answered 24 hours a day, 7 days a week, including holidays. We deliberately don't use contact forms, email or chat. A water heater problem is usually easier to sort out in a two-minute conversation than in a back-and-forth of messages.

What to have ready

You don't need all of this, but each answer helps us match you with the right pro and helps them arrive prepared:

Roughly how old the unit is. The serial number on the label often encodes the manufacture date, and an installer's sticker or an old receipt can confirm it.
Gas, electric or propane. A gas or propane unit usually has a flue pipe on top; an electric unit has a cable running into it and no flue.
Tank or tankless. A tall cylinder is a tank; a smaller box mounted on a wall is usually tankless.
Where it's installed. Garage, exterior closet, basement, interior closet, crawl space or attic.
What's happening. No hot water, not enough, water on the floor, noises, rusty water or a smell.

Leaking Tank? Call Now

If water is spreading, close the home's main water shutoff if you know where it is, then call.

If you smell gas, leave the building and call your gas utility and 911 from outside.

Where we cover

We connect callers with independent water heater professionals in 560 communities across 50 California counties, from the southern metros and the Inland Empire through the Central Coast, the Bay Area and the Central Valley to the foothills and the North State. See every area we cover.

Phone only

We work by phone and don't publish a street address or take service requests by mail. For anything about a water heater, calling is the quickest route.