The ground rules
Terms of Service
These terms explain what this site is, what it isn't, and the basis on which you use it and our referral service. Please read them before relying on anything here.
We'll explain anything here in plain language.
Last updated: November 12, 2026
Agreement to these terms
By using this website or calling the number shown on it, you agree to these terms. If you don't agree, please don't use the site. The site is operated by CA Water Heater Junction. You can reach us by phone at (833) 336-1783.
What this site is
This is an informational and referral website. It explains common water heater problems and options, and it provides a phone number that connects you with independent local plumbing and water heater professionals. We do not perform repairs, replacements or installations, and we do not employ the professionals we refer you to.
Independent contractors
All work is performed by independent contractors. Each contractor is solely responsible for their own work, pricing, scheduling, permits, workmanship, compliance with applicable law, and any guarantee they offer. Any agreement for work is between you and the contractor. We are not a party to it.
You are responsible for deciding whether to hire a contractor we refer you to, and for asking them any questions you consider important before work begins, such as pricing, scope, timing and what is included.
No warranty about contractors
We make no warranty or representation about any contractor, including their qualifications, availability, pricing, conduct or the quality or outcome of their work. Please check a contractor's credentials and insurance yourself before you hire them.
Information only, not professional advice
Content on this site is general information about water heaters. It is not professional, engineering, legal or safety advice for your particular situation, and it doesn't replace an on-site assessment by a qualified professional. Requirements such as codes, permits, seismic strapping, venting and utility programs vary by jurisdiction, manufacturer and utility, and they change; confirm them with the installer, your local building department or your utility.
Nothing on this site is an instruction to work on gas, electrical or pressure-relief components yourself. If you smell gas, leave the building and call your gas utility and 911 from outside.
If you'd rather talk it through than read, call us.
No guarantee of outcome, price or availability
We don't guarantee that a contractor will be available at any particular time, that a repair will succeed or prevent future failures, or that any price will be available. Any timing or pricing discussed on a call is an indication, not a promise, until confirmed by the contractor. We expect contractors to explain their price before starting work, but that commitment is theirs, and you should confirm it with them.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss or damage arising from your use of this site or our referral service, or from any work performed or not performed by a contractor. Where liability can't be excluded, it is limited to the extent permitted by law.
Acceptable use
Please don't misuse the site: no attempts to disrupt it, scrape it in bulk, access it without authorization, or use our phone line for anything other than genuine enquiries about water heater service.
Intellectual property
The text, design, logo and graphics on this site belong to us or to the people who supplied them, and are protected by intellectual property law. You may view and print pages for personal, non-commercial use. Please don't copy, republish or reuse them otherwise without permission. Photographs are used on the terms set by their original source.
Links to other sites
Where we link to other websites, we do so for convenience. We aren't responsible for their content or practices.
Changes to these terms
We may update these terms from time to time. The "last updated" date shows the current version. Continuing to use the site after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of California. Any dispute about them or about your use of this site will be heard in the state or federal courts located in California.
Contact
Questions about these terms? Call (833) 336-1783. We handle questions by phone and do not publish a street address.
Same number, same people, any time of day.
Need a water heater looked at?
The short version of these terms: we connect you with an independent local pro, they give you a price before starting, and the work is theirs.
Calls answered 24/7.